Exciting Queensland camel experiences are coming soon to Hervey Bay, making it the perfect opportunity to book a camel ride in Hervey Bay for family fun and a variety of kids activities, including thrilling camel rides in Hervey Bay!
Privacy Policy for Hervey Bay Camel Rides
Privacy Policy – Hervey Bay Camel Rides
Effective Date: 28/05/2026
Business Name: Hervey Bay Camel Rides Pty Ltd
Website: herveybaycamelrides.com
Location: Hervey Bay / Maryborough, Queensland, Australia
Contact Email: herveybaycamels@gmail.com
Phone: +61 428 304 005
Privacy Policy
Hervey Bay Camel Rides Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, make bookings, contact us, or participate in our camel ride experiences.
Information We Collect
We may collect personal information including:
• Full name
• Phone number
• Email address
• Booking details
• Payment information
• Emergency contact information
• Social media contact details (if contacting us through social platforms)
• Photos or videos taken during tours (where consent is given or implied in public settings)
We may also automatically collect technical information such as:
• IP address
• Browser type
• Device information
• Website usage data through cookies and analytics tools
Why We Collect Your Information
We collect personal information to:
• Process bookings and payments
• Confirm ride times and tour arrangements
• Communicate weather or safety updates
• Respond to enquiries
• Improve customer service and website performance
• Meet legal, insurance, and safety obligations
• Promote Hervey Bay Camel Rides through photos, testimonials, or social media content (where appropriate)
Payment Security
Payments made through our booking or payment providers are processed securely through third-party payment gateways. We do not store full credit card details on our servers.
Photos and Media
Photos or videos may occasionally be taken during tours for promotional or social media purposes.
If you do not wish to appear in photos or videos, please notify staff before your tour begins.
Parents or guardians are responsible for advising us regarding photography of children.
Disclosure of Information
We do not sell or rent your personal information.
We may disclose information to trusted third parties where necessary, including:
• Booking or payment providers
• Insurance providers
• Legal or regulatory authorities
• Emergency services if required for safety reasons
• Website hosting or IT service providers
All reasonable steps are taken to ensure your information remains secure.
Cookies and Website Analytics
Our website may use cookies and analytics services to improve user experience and monitor website traffic.
You can disable cookies through your browser settings; however, some website functions may not operate correctly.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Information may be stored electronically or in secure physical records.
Access and Correction
You may request access to personal information we hold about you and request corrections if information is inaccurate or outdated.
Requests can be made by contacting us using the details below.
Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.
Children’s Privacy
Bookings involving minors must be made or authorised by a parent or guardian.
We take reasonable care when handling information relating to children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be available on our website.
Contact Us
Hervey Bay Camel Rides Pty Ltd
Hervey Bay, Queensland, Australia
Phone: +61 428 304 005
Email: herveybaycamels@gmail.com
“Hervey Bay Camel Rides respects your privacy and handles personal information in accordance with Australian privacy laws. Please refer to our full Privacy Policy for details.”
Copyright © 2026 Hervey Bay Camel Rides - All Rights Reserved.
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